Ultimate Guitar
Ultimate Guitar Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ultimate Guitar has 2.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: All good, Auto scroll large library, Great site.
Cons: Lacking in live gig continuity features, Steal peoples money, Support.Recent recommendations regarding this business are as follows: "Please make sure you know what you are paying for…", "More of a scam than anything", "Exercise caution. Can't talk to them live on phone. Just give you a run arounr", "Answer", "Read".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ultimate Guitar has 2.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: All good, Auto scroll large library, Great site.
Cons: Lacking in live gig continuity features, Steal peoples money, Support.Recent recommendations regarding this business are as follows: "Please make sure you know what you are paying for…", "More of a scam than anything", "Exercise caution. Can't talk to them live on phone. Just give you a run arounr", "Answer", "Read".
Most users ask Ultimate Guitar for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My IPad does not recognize my subscription
I have paid and received a confirmation for subscribing to pro. However, when I go on my IPad it asks to subscribe again.please help.
Thank you,
Michael
Preferred solution: Deliver product or service ordered
User's recommendation: Please make sure you know what you are paying for…
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richmond, Virginia
Cancellation
I sign up for Ultimate Guitar and after logging into site I found out right away this is not what I wanted as a on-line guitar site and cancelled the same day. Now one month later they are trying to charge my credit card for a cancelled subscription which now I'll probably have to get a new credit card to stop the charges.
Buyer BEWARE of using this site. If it's for you fine but now for me after my experience.
- Steal peoples money
User's recommendation: More of a scam than anything
Lake Elsinore, California
Free trail
I thought I was registering for a free trial and the was charged a full year 7995 to my PayPal account. I examine this app and decided I do not want this.
I would like it to be resolved.
I dont want the free trial anymore or or subscription please contact me at ASAP to resolve this issue. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, British Columbia
Can't access tabs after I just paid my monthly subscription
I've been using Ultimate Guitar for several months without issue. Now I just paid my $11.99 monthly subscription and it won't let me into my tabs without paying more$$$ WHY???
User's recommendation: Exercise caution. Can't talk to them live on phone. Just give you a run arounr
Innisfil, Ontario
Been with ultimate guitar for a few years no but just renewed my subscription
Why is the format changed I cant transpose and I start a son and it switches chords Did this app change or whats going on
Oklahoma City, Oklahoma
Having problems with my account
I've paid for the yearly subscription and I haven't even been able to use it. I paid in April 12, 2024 and when I try to use it, I get booted back to the "subscribe now" screen." I can't talk to a live person and that would be fine if issue was solved, but its not.
I feel.like I'm getting the runaround with all the emails and now whatever this is. Not happy.
Hi I can’t open my ultimate guitar all I get is a...
Hi I can’t open my ultimate guitar all I get is a black screen with the UG icon. Thanking you in advance Mike Lovely
I can’t get into the app
I can't get into my Ultimate Guitar subscription. There is a tabs icon where my Ultimate Guitar App used to be.
My Ultimate Guitar App was always automatically renewed.
How do I get into my Ultimate Guitar App? This is very frustrating.
Preferred solution: Not working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It's an app feature suggestion
Let me know if you want to work with me on a new feature that will add to the live performance aspect of the app. Please put me into contact with a higher up or developer if you want to collaborate
- Lacking in live gig continuity features
Preferred solution: Work with UG.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Application feature
Hi,
This is actually a product suggestion I have, I'm a musician, I've busked and want to use the app to play more live shows, can I discuss with somebody in development?
FranO
- Auto scroll large library
- Lacking in live gig continuity features
Preferred solution: A product/service addition made to the app on return for perhaps a fee, if you wish to take on the idea.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sioux City, Iowa
Charged for something I did not authorize
Their Reply!*************************************************Hello, thank you for your messageI've decided to discuss the case with my head office and asked them to cut off the price. So here is our special offer for you.Would you agree to get 10-months of additional access to Pro or a 33% refund?
This way you'll keep PRO access not only in the web account but also in our Mobile App, including off-line access to your favourites, transpose, and other tools.Please consider the options:Option A: 10-months additional access + your current 1-year PRO access + PRO features in mobile apps included (by choosing this option you'll get in total 22 months of PRO without additional charges)NO! Option B: 33% refund + your current 1-year PRO access + PRO features in mobile apps included (this way you'll get back 33% of the paid funds and keep the 12-month subscription)NO!Option C: according to Terms of Service; refund of the difference between 1-month and 1-year subscription; the Pro access will stay active for 1-month onlyNO!So, which option do you prefer, a 33% refund for the current year or subscription extension (+10 additional months of the service) or refund according to Terms of Service?
I want it returned back to my account
if its on my computer I want it deleted.
I won't pay for something I can do myself.
Response needed or I file a claim with Paypal by end of this day
Bob
712870****
User's recommendation: When you get charged 100 dollars you may have to wait for a refund. I should have had resolution after waiting 2 days...so far.....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Cruz, California
How can I get "Old Pigweed" tabs?
If there is not a chance that UT can supply tabs for the song by Mark Knopfler"Old Pigweed", can you suggest where I might find the tabs. I've searched the internet with no luck, so far.
Thank you
Chris Schafer
ps I should mention that I'm a biginner moving into intermediate.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dekalb, Illinois
Unauthorized charge
I was hoping to reach a live person to discuss a charge that came across that was unauthorized. I received an email at 3am, who sends emails at 3am?
This is not very professional.
You guys need to get people that live and work in the USA. I would not recommend you guys to anyone.
User's recommendation: Don't use unless you like dealing with robots.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They stole my money
I signed up for a free trial and they charged me for a full year and refuse to give me my money back. D
- Steal peoples money
Preferred solution: Full refund
User's recommendation: Do not do business with this company
Hector, Arkansas
Auto scroll left my app how can I get it back
Wanted an answer to why my app changed from auto scroll to scroll which will not work with my air turn petal. All yall wanted was credit card info to solve the problem you caused
User's recommendation: Answer
Billing charge
Customer service/billing inquiry about subscription charge. Would like to talk to a representative about my subscription. Judging by the fee being charged Im in the wrong subscription and want to adjust to the correct subscription or cancel.
Companies Similar to Ultimate Guitar
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.